Congratulations on taking the first step towards ensuring the health and wellness of your furry companion.

Our online health consultation service for dogs is designed to meet the varying needs of pet owners and their companions. Please note that this service is only available after a veterinary diagnosis has been provided.

We take pride in providing quality health consultation services and strive to ensure that both our initial and follow-up consultations offer professional, personalised, and thorough guidance.

This service is limited to providing recommendations based on the information you provide.

About your healthcare practitioners

Narelle Cooke and Michelle Ringin work as a team to provide the best possible health consultation services for your dog. With their combined expertise in natural animal health, nutrition, and herbal medicine, they bring a holistic approach to their consultations, ensuring that your dog's overall health and wellbeing are taken into consideration.

Narelle's clinical background in human naturopathy, nutrition, and herbal medicine, as well as her personal experience as a lifelong dog owner and additional studies in animal health and nutrition, make her a valuable asset in providing tailored health consultations for your furry friend. She understands the unique needs and challenges that come with raising dogs and is committed to helping pet owners achieve the best possible health outcomes for their companions.

Michelle's experience as a registered herbalist, along with her expertise in creating custom herbal formulas, provides an additional level of support in the consultations. She is highly skilled in working with clients online and in person, and has a deep understanding of the benefits that herbal medicine can offer in supporting the health and wellbeing of both pets and their owners.

Together, Narelle and Michelle collaborate to provide a comprehensive and personalised approach to your dog's health. They take the time to understand your dog's specific needs and concerns and create a tailored plan that is designed to achieve the best possible outcomes for your dog. 

Contact them today to learn more about their services and how they can help improve the health and quality of life of your dog.

Initial Consultation


The Initial Consultation is available via email, phone, or zoom, based on your preference.

Whether you are searching for product recommendations for the following types of health conditions:

• Minor skin irritations
• Mild digestive issues
• Mild joint pain or stiffness
• Basic nutritional support
• General wellness advice

Or your canine companion's condition is more complex, such as:

• Chronic allergies
• Chronic skin conditions
• Chronic digestive issues
• Chronic joint pain or stiffness
• Other chronic health conditions
• Requires medication interaction review
• Requires dietary analysis review

We can tailor our support to your dog’s needs. 

Additionally, a custom herbal medicine blend can be created to support the conditions discussed during this consultation, at an extra cost.

If your dog’s situation is quite complex, please email us before purchasing a consultation for guidance on our ability to provide adequate support.

Once our practitioner has assessed the condition, based on the information you have provided, you will receive an email with our recommended treatments (please allow up to 10 business days).

Following the receipt of this email with our recommended treatments, we understand you may have some additional questions. So for up to 4 weeks following this date you will be able to receive complimentary support via email. Any additional questions beyond this time will require the purchase of a Follow-Up Consultation.

Follow-Up Consultation


Follow-Up Consultations are likewise available via email, phone, or zoom, based on your preference. This service is only available to those who have already received an Initial Consultation.

Those who will benefit from Follow-Up Consultations will be pet owners that require ongoing personalised support over an extended period of time.

Follow-Up Consultations also allow for careful monitoring of your dog’s treatment plan. It enables you to provide valuable feedback to us on how your dog is responding to recommended treatments, and also gives you the opportunity to ask any additional questions that may have come up since starting the treatment plan. 

Likewise, these appointments permit us to make any adjustments to your recommended treatment plan to ensure that your dog is achieving the best possible health outcomes.

For new clients, we would always recommend the first Follow-Up Consultation be booked no later than 8 weeks after the Initial Consultation. From there, the timing of any subsequent Follow-Up appointments will depend on your dog’s health needs and the degree of responsiveness to treatment.